MJD Aerotek offers an exceptional Installation Program that will provide Cable Companies with a complete and highly successful Installation solution. MJD Aerotek understands the importance of providing high quality installations that enforce the integrity of the physical plan that the provider has established. In most instances, the customer’s only person-to-person experience with the provider is with the individual providing the initial installation. Understanding this opportunity to make a great first and lasting impression, the MJD Aerotek technician strives to make this first encounter an extremely positive experience. The uniformed MJD Aerotek technician is professional, friendly and well trained.
MJD Aerotek offers a variety of services in the installation Program to ensure that the provider has the necessary augmented skill-set for their customer’s requests. These services include:
- Aerial Installation
- Underground Installations
- MDU Installation
- Reconnects
- Digital Converter Installation
- Additional Outlets
- Upgrade/Downgrades
- Relocation of Outlets
- Drop buries
- Custom Work
Key Performance Indicators
In order to achieve maximum results for your system, it is important to establish Key Performance Indicators (KPIs) that will identify critical success factors of the program. These KPIs will be provided on a consistent basis and is available online in a variety of formats.
MJD Aerotek provides a standard set of Installation KPIs for many areas of work performed. Customized KPIs can also be added based on the provider’s needs. Listed below are the standards KPIs that MJD Aerotek utilizes to ensure that we provide a successful Installation Program:
- Completion Rate %
- A %
- Jobs Rescheduled %
- Reconnect %
- Total Connects Completed